alexandraerin: (Default)
[personal profile] alexandraerin
When all the muscles up and down your back decide what your life really needs is more painful spasms.

When your newly refurbished fresh out of the box computer from Geeks.com promptly crashes at the end of set-up. Not only will it not finish booting, but ever since the original crash the display is messed up (pixelated and with flickering lines, and with everything displayed in ghostly double images... half your pixels hither, half your pixels thither) so I can't even read the error messages.

My back problem has subsided on its own. The computer is not being that gracious. I wasn't even going to monkey around with it... just get it powered on so I could verify that it's working, because it is a refurb. I've sent a message to geeks.com customer service... though looks like they won't be in until Monday. I'm expecting that I'll have to return it.

This has just been a super special day so far.

on 2009-10-17 09:36 pm (UTC)
Posted by [identity profile] oniexpress.livejournal.com
Sounds like a hardware error somewhere in the graphics chipset. Not unlikely with a refurbished board using the onboard graphics. Geeks is pretty gracious; if it comes to it, they'll simply ship you out another one.

The back issues sound like user error, though. Sorry.

on 2009-10-17 10:20 pm (UTC)
Posted by [identity profile] alexandraerin.livejournal.com
The back issues sound like user error, though.

More like a known issue. :P But I will survive.

on 2009-10-17 10:50 pm (UTC)
Posted by [identity profile] oniexpress.livejournal.com
It's not a bug, it's a feature. *chuckles*

on 2009-10-17 10:32 pm (UTC)
hel: (Default)
Posted by [personal profile] hel
Try booting while holding down f8, and boot into safe mode. That'll set the graphics to the absolute minimum.

on 2009-10-19 01:45 pm (UTC)
Posted by [identity profile] alexandraerin.livejournal.com
Yeah, it doesn't make a difference on the graphics... the resolution becomes obviously lower in that the mouse pointer becomes bigger, but it still does the same thing... and even more, it won't finish booting because Windows isn't completely set up. A dialog box pops up saying something to the effect that it must be restarted in normal mode to finish installation.

on 2009-10-19 01:50 pm (UTC)
hel: (Default)
Posted by [personal profile] hel
aw, darn. Well, I hope they get it sorted out in short order!

on 2009-10-19 03:12 am (UTC)
Posted by [identity profile] zarancorde.livejournal.com
But that may or may not help your back

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