Author M.C.A. Hogarth (
haikujaguar) has a series of posts on her LJ called "The Three Micahs", referring to herself as Artist, Business Manager, and Marketer. A new installment just went up, and it's on 99 cent e-books and the pricing of art products as separate from the value of art.

It's good, good stuff and I would recommend it (and the earlier posts) to anyone who's in business as an artist or trying to go into business as an artist.
A lot of what Micah, Micah, and the rest have to say about pricing is stuff I happen to agree with, so of course I enjoy reading her saying it. However, there is one part of the new column that jumped out at me, in light of what I've been wrestling with recently:
The emphasized part jogged a memory. I'll confess to having mostly skimmed the original columns to get a sense of them, with the idea that I'm already doing my thing and doing pretty good so clearly I'm beyond this 101 stuff. Right? But here in the first column, when she's defining the Artist:
The last sentence is very true for me. I figured out years ago that if I basically tell someone a story, the drive to write it is gone. It's the first part that's news to me, but that's exactly what I've been doing wrong.
Passion is like explosive fire. Contained and directed passion can accomplish incredible things. Undirected passion not only fails to accomplish anything, it can be horribly destructive.
People who've watched my blow my top at people I think are being rude or obtuse would probably be surprised to know that I've been a top-notch customer service agent and a tech support agent in my life. How did I manage that when I can't handle a single trouble commenter without losing a night of sleep and a day of productivity? Well, because that was my job. I was following the requirements of my job.
And then there's my other problems... Passionate Author Alexandra collapses into a bowl of jelly when faced with having to pick up a phone or deal with the post office or anything touching on any sort of Officialdom. And yet, both of those jobs I mentioned above were phone jobs. When there is no other choice but to pick up a phone to deal with something, I still have my customer service phone voice and manners to call upon. In the course of doing various office jobs, I had to deal with mailing things out and things with various levels of officiality.
Really, before, I looked at the "Three Micahs" lens as kind of an interesting quirk of the author and a good metaphor for breaking down the different kinds of things that must be Got Done, but after really noticing those lines about internalizing passion and keeping the Artist quiet when dealing with the public (for the mutual protection of both, no doubt)...
This all kind of meshes nicely with where I've been heading towards anyway... it's like I've been stumbling in the general direction of something and now someone's handed me a roadmap. I've talked about switching off my writerbrain to deal with things before, I had worked out on my own that I need to start thinking of the comment box as my "workplace" and let that guide my interactions with the public through it. In the past, when the comments were too much to deal with, I just didn't look at them. At all.
So the stuff above the box ads, that's the Writer's domain. The stuff below, the Writer doesn't look at. The stuff below, that's the Marketer's turf: customer relations, market research, the public face of "the company".
It might take some time for me to internalize the distinction, but the fact that this fits in so well with my own instincts should help.
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It's good, good stuff and I would recommend it (and the earlier posts) to anyone who's in business as an artist or trying to go into business as an artist.
A lot of what Micah, Micah, and the rest have to say about pricing is stuff I happen to agree with, so of course I enjoy reading her saying it. However, there is one part of the new column that jumped out at me, in light of what I've been wrestling with recently:
Let us put paid to the myth then: artistic merit and money are not equivalent. When you approach the question of pricing, you must set aside passion (the Artist's driving attribute) and turn instead to issues of setting buyer expectations, deciding which markets to compete in and gating customer demand. Pricing is the realm of Marketer and Business Manager, so send Artist back to her easel.
The emphasized part jogged a memory. I'll confess to having mostly skimmed the original columns to get a sense of them, with the idea that I'm already doing my thing and doing pretty good so clearly I'm beyond this 101 stuff. Right? But here in the first column, when she's defining the Artist:
Facing: Internal
Your creative self should be quieter than your other selves when interacting with people; by nature most people's inner Artists are passionate and that passion can often clash badly with your need to be an empathic salesperson. A lot of artists also find that talking about their work gets in the way of them doing it: they lose their interest after discussing it, or they find themselves discussing it as a way to procrastinate.
The last sentence is very true for me. I figured out years ago that if I basically tell someone a story, the drive to write it is gone. It's the first part that's news to me, but that's exactly what I've been doing wrong.
Passion is like explosive fire. Contained and directed passion can accomplish incredible things. Undirected passion not only fails to accomplish anything, it can be horribly destructive.
People who've watched my blow my top at people I think are being rude or obtuse would probably be surprised to know that I've been a top-notch customer service agent and a tech support agent in my life. How did I manage that when I can't handle a single trouble commenter without losing a night of sleep and a day of productivity? Well, because that was my job. I was following the requirements of my job.
And then there's my other problems... Passionate Author Alexandra collapses into a bowl of jelly when faced with having to pick up a phone or deal with the post office or anything touching on any sort of Officialdom. And yet, both of those jobs I mentioned above were phone jobs. When there is no other choice but to pick up a phone to deal with something, I still have my customer service phone voice and manners to call upon. In the course of doing various office jobs, I had to deal with mailing things out and things with various levels of officiality.
Really, before, I looked at the "Three Micahs" lens as kind of an interesting quirk of the author and a good metaphor for breaking down the different kinds of things that must be Got Done, but after really noticing those lines about internalizing passion and keeping the Artist quiet when dealing with the public (for the mutual protection of both, no doubt)...
This all kind of meshes nicely with where I've been heading towards anyway... it's like I've been stumbling in the general direction of something and now someone's handed me a roadmap. I've talked about switching off my writerbrain to deal with things before, I had worked out on my own that I need to start thinking of the comment box as my "workplace" and let that guide my interactions with the public through it. In the past, when the comments were too much to deal with, I just didn't look at them. At all.
So the stuff above the box ads, that's the Writer's domain. The stuff below, the Writer doesn't look at. The stuff below, that's the Marketer's turf: customer relations, market research, the public face of "the company".
It might take some time for me to internalize the distinction, but the fact that this fits in so well with my own instincts should help.